1. Introduction
oxyy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API platform and website.
2. Information We Collect
2.1 Account Information
When you register, we collect your name, email address, and payment information. This is necessary to provide the Service and process billing.
2.2 Usage Data
We collect aggregated usage metrics such as number of API calls, model usage, credit consumption, and timestamps. This data is used for billing, analytics, and service improvement.
2.3 API Prompts and Responses
We do NOT log, store, or retain your API prompts or model responses. Your data is passed directly to the respective AI provider and returned to you. We have a strict zero-logging policy for API content.
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To process billing and payments
- To send important service notifications
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors (Stripe) for billing
- AI model providers (only the API request data, as required to fulfill your request)
- Law enforcement, if required by law
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3), encrypted storage for sensitive data, and regular security audits. API keys are hashed and never stored in plaintext.
6. Data Retention
Account information is retained as long as your account is active. Usage metrics are retained for billing purposes for up to 24 months. API content (prompts/responses) is never stored.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your usage data
- Opt out of marketing communications
8. Cookies
Our website uses essential cookies for authentication and session management. We do not use advertising or tracking cookies.
9. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect information from minors.
10. International Data Transfers
Your data may be processed in the United States. By using the Service, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification.
12. Contact
For privacy-related questions, contact us at privacy@oxyy.ai.